MichaelNW

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    • Mon Aug 18th 09:46 AM
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      Where Starbucks Went Wrong
      I too remember when the new espresso machine arrived. The barrista who took pride in his great shots rolled his eyes and asked what I would like in a soto-robo voice. He knew his skill was no longer relevant. He knew the coffee wasn't going to be as good. He did what he could. It just wasn't enough.
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